COVID-19 Guidance for Travellers to Canada and in Canada

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Guidance for travellers to Canada and in Canada
Destination Canada is committed to providing accurate information for travellers to Canada and in Canada. We have consolidated links to sites about COVID-19 below, so you can easily access the resources you need to make informed travel decisions.

Government of Canada and WHO information
Canada will be shutting our border to non-Canadian citizens, with the exception of permanent residents, the immediate family members of Canadian citizens, diplomats, air crews and U.S. citizens. Details to follow.

・The latest Government of Canada information for travel is here.
・The latest World Health Organization (WHO) information is here.

Prevention and Planning
The Public Health Agency of Canada (PHAC) is actively monitoring the current outbreak of COVID-19 (coronavirus). You can find preventative information here on the PHAC’s website or call the Health Canada COVID-19 information line at 1-833-784-4397 with further questions.

Travel Advisory
Travellers to Canada and in Canada are encouraged to read the PHAC travel health notices here.

Flights and Border Services
The Public Health Agency of Canada (PHAC) and Canada Border Services Agency (CBSA) are working together to facilitate and implement health-screening measures at airports.

・Information about procedures at the Vancouver International Airport (YVR) is here.
・Information about procedures at the Calgary International Airport (YYC) is here.
・Information about procedures at Toronto’s Pearson airport (YYZ) is here.
・Information about procedures at Montreal’s Trudeau airport (YUL) is here.

Airlines
・Air Canada (and Air Canada Rouge) has issued a response to COVID-19 here.
・WestJet has issued a response to COVID-19 here.
・Air Transat has issued a response to COVID-19 here.
・Swoop has issued a response to COVID-19 here.
・Porter has issued a response to COVID-19 here.

Cruise Lines
As a response to COVID-19, the Government of Canada will defer the start of the cruise ship season in Canada to July 1, 2020, at the earliest. This deferral will apply to cruise ships capable of carrying more than 500 passengers and crew members. You can find more information here.

Cruise Lines International Association (CLIA) has announced updated guidelines for cruise passengers and crew in response to COVID-19. Read about the enhanced screening measures here.

If you are travelling to Canada as a part of a cruise, we urge you to contact your cruise line for the latest information on cancellations, changes, or other relevant information.

Rail
・VIA Rail Canada is monitoring the situation and is posting their latest information here.
・Rocky Mountaineer is monitoring the situation and is posting their latest information here.

Hotel Association
The Hotel Association of Canada is updating their information here.

Events and Conferences
If you’re travelling to Canada for an upcoming conference or event, we recommend contacting your event organizer and host venue for the most up-to-date details.

・The Vancouver Convention Centre’s update on COVID-19 is here.
・The Toronto Convention Centre’s update on COVID-19 is here.
・Montreal’s Palais de Congrès update on COVID-19 is here.

How to Stay Healthy
The World Health Organization recommends that individuals:
Frequently clean hands by using alcohol-based hand rub or soap and water
・When coughing and sneezing, cover mouth and nose with flexed elbow or tissue – throw the tissue away immediately and wash hand.
・Avoid touching your eyes, nose and mouth.
・Avoid close contact with anyone who has a fever and cough.
・Anyone concerned that they may have been exposed to, or are experiencing symptoms of the novel coronavirus, should contact their primary care provider, local public health office, or for non-emergency situations only, call 8-1-1, or for 7-1-1 for the deaf or hard of hearing.
・The Public Health Agency of Canada has a COVID-19 information line at: 1-833-784-4397.

Stay Informed
・Call the Health Canada COVID-19 information line: 1-833-784-4397. Interpretation services are available in multiple languages. Or email: info.aspc@canada.ca.
・Visit the Public Health Agency of Canada (PHAC)’s websitefor the latest update on COVID-19.

Follow Canada’s Chief Public Health Officer, Dr. Theresa Tam, on Twitter: @CPHO_Canada.

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